Top-level training for hotel security and staff.

PHS provides hospitality and safety training of the highest standard — built specifically for hotel security teams and the broader staff who shape every guest interaction. We train people. The reporting and the renewal-readiness are what falls out the other side.

The Mission

Train the people who make the hotel.

Our mission is to provide top-level training in hospitality and safety to the people who actually run a hotel — security teams, front-of-house staff, F&B, housekeeping, and the supervisors who hold it all together. We train them to a single, exacting standard: the level a luxury or design-forward brand requires of every person a guest sees.

PHS exists because hospitality and safety should never have been taught in different rooms. The same staff member who notices the empty wine glass notices the unlocked stairwell. The same officer who greets the guest at the door is the one who responds when the moment turns serious. We train both, in the same curriculum, by the same trainers — because that is how the work actually happens.

The carrier-ready documentation, the audit-defensible records, the renewal-conversation impact — those are the benefits of training people well. They are not the mission. The mission is the training.

Trainer Certification

Who delivers the curriculum.

All sessions are facilitated by a PHS-certified trainer. Certification documentation is maintained on file and made available to the property and its insurance carrier on request.

Minimum five years of professional security management or hotel operations experience
Current certification in OSHA 10-Hour General Industry or equivalent
Current Adult CPR and AED certification
Completion of the PHS Trainer Certification Program
Demonstrated knowledge of hotel-specific liability environments and luxury service standards
Annual recertification required to maintain active trainer status

Annual Review

The curriculum never sits still.

PHS conducts an annual review of all curriculum content to ensure alignment with current OSHA standards, updated carrier documentation requirements, and emerging claim trends in the hotel segment.

Material changes to the curriculum are communicated to active client properties in writing prior to the affected session — so what your team trains in Q3 of any given year may differ in detail from what was trained in Q3 of the prior year. The architecture stays. The content keeps current.

Standards & Accreditation

A path to international ratification.

PHS is engineered, from the first slide of every session, to meet the standards of the bodies that govern continuing education, security, occupational safety, and quality management. Accreditation is the process of submitting that work for external review — and we are sequencing it deliberately.

Phase I · Foundation

Built to standard from inception

Curriculum design, instructional methodology, scoring rubrics, and learner record-keeping are written from day one to satisfy the documentation requirements of IACET, ISO 21001, and the major U.S. compliance frameworks.

Phase II · Application

Submitted, sequentially, for review

Following the first full property cohort, PHS will enter the IACET application process, followed by ASIS preferred CPE provider review, IAOSHE accreditation, and ISO 21001 certification — in that order.

Targeted bodies

IACETInternational Accreditors for Continuing Education & Training. The recognized standard for CEUs in the U.S.

ASIS InternationalThe world's largest association of security professionals. Their Preferred CPE Provider program ratifies training that meets ASIS-defined competency standards.

IAOSHEInternational Association of Occupational Safety & Health Education. Recognizes programs that integrate workplace safety into operational training.

ISO 21001The ISO standard for Educational Organization Management Systems — the operational benchmark used by accredited training institutions worldwide.

PHS does not currently hold these accreditations. We name them because the curriculum is being built to their standards, and the application sequence is part of the published roadmap — not a marketing aspiration. We will publish the application status of each as it advances.

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