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The Instructional Team
PHAST is delivered by professionals who have spent their careers leading, managing, and responding to the very situations they now teach.
The curriculum combines decades of operational experience in hospitality security, law enforcement, fire and life safety, and emergency management into a single certification program developed specifically for today’s hotel environment.
This is not academic instruction. It is operational knowledge refined through years of real-world responsibility.
A Multidisciplinary Approach
Hospitality emergencies rarely involve a single discipline. A guest disturbance may involve security, management, emergency medical services, law enforcement, or the fire department within minutes.
PHAST was intentionally built by professionals from multiple operational backgrounds to ensure every topic is taught from the perspective of those who have managed these incidents firsthand.
Instruction Led by Subject Matter Experts
The PHAST curriculum has been developed and curated under the direction of ownership with more than twenty-five years of executive leadership in hospitality security, responsible for protecting some of the country’s most recognized hotels, nightlife venues, luxury residential properties, and special events.
Instruction is delivered by retired members of the New York City Police Department whose experience in investigations, crisis management, leadership, and public safety provides practical insight into the realities of incident management and professional decision-making.
Emergency preparedness and fire and life safety instruction is delivered by experienced New York City Fire and Life Safety professionals with extensive hotel operations experience and a comprehensive understanding of FDNY regulations, emergency planning, and life safety systems.
Safety, operational awareness, and emergency management principles are taught by an authorized FEMA instructor, providing participants with nationally recognized emergency management concepts adapted specifically for hospitality operations.
Why It Matters
The effectiveness of any training program depends on the credibility of the people delivering it. PHAST instructors have managed incidents, supervised operations, developed emergency procedures, worked alongside public safety agencies, and led security programs in demanding hospitality environments.
Participants learn from professionals who understand not only what the standards require, but why they exist and how they are applied in real hotel operations.
The PHAST Difference
The PHAST curriculum was not adapted from a generic security program. It was created specifically for hospitality by professionals whose combined experience spans:
01
Hospitality Security Leadership
02
Hotel Operations
03
NYPD Law Enforcement
04
FDNY Fire and Life Safety
05
FEMA Emergency Management
06
Risk Reduction and Operational Planning
That combination of disciplines provides a level of expertise rarely found within a single hospitality training program.
Begin
Instructor credentials and pillar assignments are reviewed with qualified operators as part of a Private Program Briefing.
