OSHA 10 & OSHA 30 — Hospitality
Hospitality-specific OSHA outreach training. Required for hotel/restaurant workers in New York, Nevada, Connecticut, Massachusetts, and growing. Industry-recognized credential with a wallet card.
Every state-mandated and OSHA-aligned course your property needs — designed with the same polish your guests already expect from your service.
Hotels are legally required to deliver dozens of training hours every year — anti-harassment, human trafficking awareness, OSHA 10, food safety, alcohol service, the list keeps growing. Today most properties stitch this together from a half-dozen vendors, none of whom understand luxury operations. The result is a binder no one reads and certificates no one can find at audit time.
PHS delivers all of it under one curriculum, one LMS, one assessor calibration standard, and one tracking dashboard — built with the same brand polish as your hospitality program. Audit-ready, guest-trust-ready, retention-ready.
State and federal mandates that, if missed, expose your property to fines, lawsuits, and license-renewal risk. We deliver them as polished, branded modules your team will actually complete.
Hospitality-specific OSHA outreach training. Required for hotel/restaurant workers in New York, Nevada, Connecticut, Massachusetts, and growing. Industry-recognized credential with a wallet card.
Annual training mandated in New York, California, Illinois, Connecticut, Maine, Delaware, and Washington. Bystander intervention, manager-tier obligations, complaint handling.
Mandated for hotels in California, Florida, Texas, New York, Connecticut, and others. Recognition signals, reporting protocols, guest-facing intervention without escalation.
Federally required annual training for any role with potential exposure — housekeeping, spa, security, F&B. Exposure control plan template included.
OSHA-required for any property using cleaning chemicals (i.e. all of them). SDS literacy, GHS labels, PPE selection, spill response.
Federal compliance for guest interactions, service animals, mobility accommodations, communication access. Lawsuit-prevention focused.
Every protocol below is taught, drilled, and assessed with practical demonstrations — not just slides. Advisory input from leadership at New York's largest security firm.
R.U.N. HIDE. FIGHT. methodology. Site-specific egress mapping. Lockdown protocols. Communication discipline. Reunification procedures. Tabletop exercises included.
Rescue · Alarm · Contain · Extinguish/Evacuate. P.A.S.S. extinguisher technique. Floor warden program. Annual drill calendar template.
American Heart Association-aligned curriculum. Adult, child, and infant CPR. AED operation. Choking. Bleeding control. Two-year certification card.
For front desk, security, F&B, and management. Verbal de-escalation, threat assessment, OSHA general duty clause compliance. NY HERO Act-aligned where applicable.
911 communication scripts, scene management, bystander control, EMS handoff, post-incident documentation, guest privacy preservation.
Hurricane, tornado, blizzard, extended outage. Guest communication scripts, generator protocols, shelter-in-place procedures, supply staging.
Slips, trips, and falls are the #1 source of hospitality workers' comp claims and the leading cause of premium increases. These modules pay for themselves.
Wet-floor protocol, footwear standards, hazard identification, incident reporting. Designed to drop comp claims by 30%+ in year one.
Housekeeping carts, banquet setups, luggage handling. Reduces back-injury frequency, the #2 hospitality claim category.
Cuts, burns, hot-line discipline. Allergen cross-contamination. Walk-in protocol.
Cleaning chemical handling, dilution stations, eye protection, glove protocols. Pairs with HazCom.
VGB Act compliance, lifeguard standards, chemical handling, signage requirements, response protocols.
Valet operations, shuttle protocols, vehicle inspection, MVR review cadence, ADA-compliant transport.
ANSI-CFP accredited curriculum. Required by every U.S. health department. ServSafe® Manager-aligned.
Required for line staff in 30+ states. Mobile-friendly, bilingual modules.
Big-9 allergens, cross-contact prevention, guest disclosure, EpiPen basics. Mandated in MA, IL, MI, RI.
TIPS®/ServSafe Alcohol-aligned. State-specific server certifications. Required in CA, NY, IL, TX, FL and more.
Recognition, isolation, FDA Food Code compliance, public health coordination, guest comms.
Front-of-house communication, kitchen handoff, the dedicated-pan rule, guest verification language.
Card-handling protocols at the front desk and in F&B. Skimmer recognition, breach response, the "never speak the number aloud" rule.
Never confirm presence. Never speak room numbers. Lost-and-found protocol. Press & paparazzi handling for VIPs.
Phishing recognition, password discipline, USB protocols, social engineering at the front desk.
Every module above is delivered through the same Premier Learning Management System that runs your Hospitality track. One login per employee. One dashboard for HR. One unified credential that says this person is fully trained, fully compliant, and ready to deliver luxury service.
When the OSHA inspector, the brand auditor, or the insurance carrier asks for proof, you produce it in one click — not from seven email threads.
Talk to Our Team"Every protocol on this page has been advised, pressure-tested, or directly authored with input from the leadership team of one of New York's largest private security firms."— PHS Advisory Board
Tell us which mandates you're on the hook for, and we'll map your full year of required training in one rollout — fully integrated with your service program, fully tracked, fully defensible.
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